Tuesday, July 7, 2009

Twitter for the enterprise: Contact Center and CRM

What Twitter has but Yammer does not: great number of users and public access


Twitter adds value to Contact Center and CRM


Success case study: Dell Outlet surpasses $2mil in Sales




Xem đầy đủ bài viết tại http://feedproxy.google.com/~r/TaiTran/~3/tUWWh6qTh0g/twitter-for-the-enterprise-contact-center-and-crm.html

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